Discord Bot

Our bot handles role management, slash commands, DM automations, and audit logging in your Discord server.

Setup

During onboarding, click Invite Bot to add the bot to your server.

Grant the bot the Manage Roles permission.

Ensure the bot's role is above the roles it needs to assign in the role hierarchy.

If the bot's role is below the roles it needs to assign, it will fail to assign them and you will see errors in your audit logs.

Command	Description
`/subscribe`	Displays available packages with pricing. Shows a dropdown selector when there are 5+ packages, or inline buttons for fewer.
`/status`	Shows your current subscription status with a rich embed including package name, price, interval, renewal date, and role assignments.
`/cancel`	Initiates the cancellation flow. Shows a confirmation prompt with "Confirm Cancel" and "Keep Subscription" buttons.
`/billing`	Shows your active subscription summary and provides a link to update payment method via Stripe Customer Portal.
`/help`	Lists all available commands with descriptions.

Admin commands require the Administrator permission or the server owner role.

Command	Description
`/stats`	Quick revenue and subscriber summary displayed in a rich embed. Pulls analytics from the dashboard backend.
`/grant @user [package]`	Manually grant a subscription and assigned role(s) to a user. Sends a DM notification to the user.
`/revoke @user`	Revoke a user's subscription and remove assigned roles. Accepts an optional reason.
`/lookup @user`	Detailed lookup showing the user's subscription history, payment info, roles, and account age.
`/sync`	Force-sync all member roles with subscription data. Reports how many roles were added, removed, or unchanged.
`/announce [message]`	Send an announcement to all subscribers via DM. Shows a preview embed before sending with confirm/cancel buttons.
`/dashboard`	Provides a direct link to the web dashboard.

The bot performs these actions automatically based on subscription lifecycle events:

Role assignment — instantly assigns configured Discord roles when a subscription is activated
Role removal — automatically removes roles when a subscription ends, is cancelled (at period end), or payment fails after the grace period
Role restoration — when a member leaves and rejoins the server, the bot checks for active subscriptions and restores roles automatically

Configure automated DMs in Settings → Bot. Each type can be individually enabled/disabled with custom messages:

Welcome DM — sent when a new subscriber purchases. Includes package details and a thank-you message.
Renewal Reminder — sent 3 days before renewal date with subscription details and a link to manage billing.
Payment Failed — sent when a payment attempt fails. Includes a link to update payment method.
Cancellation Confirmation — confirms cancellation with end-of-period date.
Trial Ending — notifies 3 days before a free trial expires.
Re-engagement — optional message sent to churned members after a configurable delay.

Designate a channel for the bot to post all subscription events. Configure in Settings → Server by selecting an audit channel. Events include:

Permission	Reason
Manage Roles	Assign/revoke subscriber roles
Send Messages	Post in audit channel
Embed Links	Rich embed messages
View Channels	See channel list
Read Message History	Context for interactions

Ensure the bot's role is positioned above the target role in your server's role hierarchy (Server Settings → Roles → drag the bot role higher).

Slash commands may take up to 1 hour to propagate globally. Try restarting Discord or checking that the bot has the applications.commands scope.